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Automate your Hubspot Chat using OpenAi and Airtable

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This workflow enables you to integrate the OpenAI Assistant API with a chat platform. While it’s currently set up for HubSpot, the HubSpot modules can be replaced with modules from other platforms to achieve similar functionality.

Prerequisites:

  • Set up a HubSpot Chat (Live Chat is available on the free plan) or Chatflow (available on HubSpot’s paid plan) and configure it to send replies to a Rantir webhook. You’ll need to create a custom app for this. I’ll create a separate guide on setting up the custom app, but feel free to reach out if you need support in the meantime.

Setup:

     
  • Create an OpenAI Assistant and define its functions and capabilities.
  •  
  • Update the HubSpot modules with your HubSpot API Key.
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  • Add your OpenAI API Key to the OpenAI modules.
  •  
  • Create an Airtable or another database link Baserow or similar to store references between the thread IDs in HubSpot and the Assistant API.

If you need assistance deploying this solution, don’t hesitate to send a note to our community here: https://discord.gg/qwcYvMVt

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